By Christine Landry on March 01st, 2012
10 Tips to Unstick Your Business
Don’t let your business end up like this poor cat. Business expert Barry Moltz gives more helpful tips.
Category: Customers
By Daniel Kehrer on February 03rd, 2012
How Customers Use Social Media to Shop Local
No single factor dominates why a consumer chooses a local business. That’s why you need many options, including social media.
By Daniel Kehrer on December 30th, 2011
9 Steps to Effective Lead Nurturing for Local Businesses
Leads must convert to sales – either now or in the future – before they can benefit your bottom line. Here’s how to do it.
By Christine Landry on December 13th, 2011
6 Ways to Encourage Customers to Return After the Holidays
The holidays may be a boon to local businesses, but make sure you capitalize after the holidays as well.
By Daniel Kehrer on December 09th, 2011
The 6 Golden Rules for Bad Online Reviews
A negative comment can be turned into a positive for your local business. Here are the six tips to follow before responding to an upset customer or client.
By Christine Landry on December 02nd, 2011
How to Turn a New Customer Into a Repeat Customer
A smart followup offer from Amazon inspired these tips for creating customer goodwill and guaranteeing their return.
By Christine Landry on November 30th, 2011
How to Make the Most of Your Online Reviews
Featuring glowing online reviews next to a product or item is one way to make social media work in your store, office or shop.It gives customers good information when they are in buying-mode.
By Daniel Kehrer on November 28th, 2011
8 Ways to Make Customers Love a Local Business
Here are eight things that will help a local business improve customer satisfaction and get glowing thank yous and likes on social media.
By Christine Landry on November 16th, 2011
13 Marketing Tips From Local Business Leaders
A panel of Orlando business leaders led a lively discussion at the Dex One Local Leaders Forum for Small Business, with the focus on social media. Here’s what they had to say.
By Daniel Kehrer on October 17th, 2011
The Magic of Customer Lifetime Value for Local Businesses
Understanding the value a customer has to your local business is critical to making smart, cost-effective marketing decisions. Your magic bullet is something called “customer lifetime value,” or CLV. Here’s how to make it work for you.
